We know selling online securely is a challenge for merchants.
Paypal siding with seller.
What paypal seller protection doesn t cover.
In other words what the buyer received doesn t match what they ordered.
Seller lied to paypal and told them the jacket had an oil stain on it.
Paypal sided with the seller and seller got both the jacket and my 219 99.
So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies.
I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.
Paypal chargebacks can cost ecommerce sellers time and money.
Sent jacket back in same box it arrived in.
Paypal siding with seller of fake counterfeit items.
The process can also tie up funds and impact cash flow.
But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company.
We ve got your back set up paypal merchant account.
The buyer claimed that the item was damaged and materially different from what was pictured.
I m a long time ebay seller with 100 feedback.
Disableduser221376 on 07 09 2017 20 24.
Paypal can t prosecute for counterfeit items.
Jacket was new and in mint condition.
I still left negative feedback and i am happy that i did not pay that much for the handbag.
Go ahead set up shop.
Seller protection doesn t cover buyer claims for items received that are significantly not as described snad.
Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described.
First sellers should only ship items to the address paypal provides.
Bought an item from a eastern european country off ebay turned out to be a chinese fake after opening a case was instructed by paypal to send the fake item back which is illegal out of my pocket and trust someone who they agreed sold me a fake item.
I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item.
Seller sent me an email in the spirit of xmas they would refund if i sent jacket back minus shipping.
If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.
Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.
7 mar 2 2011.
Seller protection for merchants.
When it comes to transaction disputes paypal is known for siding with the customer.
Paypal is just a payment processor pass through.
This is the address paypal has on file for the customer and in most cases the buyer must verify and back it with a bank account or credit card.